shhcniagara

A senior’s friendship sparks home care business

Tue, 21 Jan 2025 00:59:44 GMT

It was a worrying sign for Sandra D’Alessandro — a personal support worker in her early career. Lois Murray was in her 80’s, and in failing health. She needed help. Her family was referred to D’Alessandro, who was asked to assist the St. Catharines senior. D’Alessandro — now an award-winning owner of Sandra’s Home Health Care Services — took on that daunting challenge as a home caregiver a dozen years ago.

“And oh, it was horrible at first,” she said with a wry smile.

Murray didn’t want D’Alessandro in the home, and made that clear.

Conversation dried up. The senior would pretend to snooze on her living room chair.

“I’d go home frustrated and crying,” D’Alessandro recalled.

Then a surprise breakthrough came that transformed the relationship — and changed the lives of both women.

“One day, she sat with her eyes closed for three hours, sitting on that chair,” said D’Alessandro, 38, inside her north St. Catharines home office.

“So I thought ‘what can I do for this woman, to make her realize I’m here to help her?’”

Murray started to break-through with the flash of an open eye: “You’re even more stubborn than me!” she blurted.

D’Alessandro agreed that was the case.

Then she laid it all out: “Your family hired me and I am staying here,” she told the senior. “I am here to help you and I am not going anywhere — we can make this a friendship, or this is going to be miserable,” she recalled with a broad smile.

Murray stewed over that, then decided, “I think you’re alright, we’re going to get along just fine.”

D’Alessandro — a single mother of a seven year-old daughter Brittany — became a support worker and a dear friend to Murray over the next three years.

“Everything changed dramatically,” she said. “Lois was quite a firecracker and I think she respected me speaking up for myself.”

“She taught me so much,” D’Alessandro said, and that included proper grammar, good writing, and the love of animals — notably her constant pooch-companion Pippa.

Pippa died and soon Murray was close to her end.

One day, the ailing woman asked her caregiver companion to make her a promise.

“She told me ‘I had a gift’, she wanted me to share it with as many people as I could,” said the caregiver. “She said ‘you are my caregiver and my friend.’

“She was a joker — she said ‘I want you to do this for other people but not until I die, you’re not going anywhere,’” D’Alessandro recalled.

Murray’s death crushed D’Alessandro: “I laid in bed for a long time and was just devastated.”

She got back on track, and inspired by her late friend, started amassing clients.

A decade later, she has built her company — through “blood, sweat and tears” and word of mouth — into a service with 50 staff. Among them are hand-picked PSWs, registered nursing practitioners, registered nurses, schedulers and human resource professionals.

“These people we help need that total compassion,” she said. “We’re in their home, their personal space. They deserve as much respect and compassion as we can give them.”

D’Alessandro also speaks admiringly of her grandmother Doreen Yando who worked for the Victorian Order of Nurses and inspired her caregiving career.

She adds her mother Tracey Murray (no relation to Lois) was also indispensable in helping her care for and arrange her life as a single mom.

“At 2 a.m, I’d get a call to help a client,” said D’Alessandro. “Mom would have to come to my house to watch my daughter.

“She was my only backup.”

Mom says she’s “extremely proud of her daughter.”

“I actually tried to discourage her when she told me she wanted to get into the health care field,” Tracey said, with a laugh. “She decided to follow her passion. I’m so glad she didn’t listen to her mother.”

Others have taken notice about this personal support powerhouse.

Recently, D’Alessandro won a national caregiver of the year award presented at the Canadian Home Care Association Summit in Banff.

That kudo was given to her for care she provided personally to a St. Catharines woman Jane Kelly who has since died. It was the last client she was directly involved with.

Meanwhile, her Niagara-wide business has grown to where D’Alessandro has no time to take on any front-line help of clients.

However, she handpicks all staff, visits all clients and reviews e-mails and correspondence related to their care.

“We are really compassionate, caring and go over and above,” she said. “The philosophy is to treat others as you’d like to be treated.”

Iain Murray remembers that devotion to the care of his mother Lois.

“She gave such wonderful individualized personal care that was a reflection of her personality,” Murray said.

“This, as opposed to ‘OK, when you’re in there, you must do this — when you’ve done that, you must do this.’”

“That’s not Sandra’s personality,” he said. “She was just fabulous with her.”

See original article here , thank you to www.niagarathisweek.com and the Fort Erie Times

World Mental Health Day: Understanding and Supporting Our Loved Ones

Fri, 13 Oct 2023 22:20:42 GMT

Today is World Mental Health Day , a day to reflect and raise awareness to mental health issues globally and in our communities. This day serves as an opportunity to check-in with loved ones who are susceptible to mental illness. In Canada, 1 in every 5 seniors is living with dementia, and as much as 15% of seniors present signs or symptoms of depression.

Mental illnesses are often silent and unseen, yet they can cause significant impacts on the quality of life of seniors and their loved ones. By raising levels of awareness regarding mental illness, health care providers and loved ones can play a key role in the screening and assessment of older adults and their mental health. Dementia and mental illness are not normal parts of the aging process and the sooner they are recognized the sooner a struggling loved one can be connected to support and services to ease their pain.

How To Know If Someone You Love May Be Struggling

It can be difficult to spot the signs of mental illness, especially as we age. Although self-isolation is a primary sign of depression in seniors, it can be difficult to tell if a loved one is isolating themselves due to mental distress or due to other aging factors. Older adults and seniors are also particularly susceptible to mental illness due to natural aging events such as:

experiencing loss of health, independence, and loved ones,
major life changes such as retirement or change of residence,
fewer interpersonal relationships,
and chronic illnesses.

Although at times difficult, it is of great importance to check-in frequently with loved ones to see how they are coping and adapting to ongoing changes in their lives.

Social Isolation and Mental Health

Social isolation can have negative impacts on an individual’s quality of life. Specifically, social isolation impacts self-esteem, confidence, and decreases a person’s connection to their community. It is important as we age to maintain our social circles and communities. A social network is a proven means of positively influencing our health in the long term because it allows us to create healthy habits and relationships. Just think, going for a daily walk or having a healthy meal is always more fun with a friend!

Coping With Mental Illness

There are many ways to aid a loved one’s battle with mental illness. By ensuring our loved ones are living a relatively physically active and healthy lifestyle within their means is an important way to ensure a more balanced and regulated mental state. Maintaining consistent relationships with friends, family, and caregivers is also a good way of staving off loneliness and anxiety. Most of all, it is important that we are providing safe spaces for aging loved ones in our lives. so that they may feel supported and comfortably willing to ask for help when needed. Planning activities at home or out in the community is a great way of creating a safe and supportive space!

If left untreated, mental illness can quickly lead to other adverse health complications. For this reason, it is important to act when signs of mental illness are spotted. Those who display symptoms of mental illness or mental distress may benefit from:

increased social interactions
mental health education
therapy
and in some cases, medication.

External Resources

Family, loved ones, and primary care providers play an important role in the healthy status of our seniors. It is important that we use opportunities such as today’s World Mental Health Day to talk about mental illness and reduce the stigma. As people feel more comfortable speaking about their own struggles with depression, dementia, and other mental illnesses, those suffering silently will feel more comfortable to speak up and ask for help.

To learn more about PSW services here at Sandra’s Home Health Care, please call us at 289-213-3431, visit our website www.shhcniagara.com, or email us at contact@shhcniagara.com

For more resources for seniors, their families, and their caregivers, look to the following:

Safeguarding Independence: Understanding and Addressing Fall Prevention

Sun, 17 Sep 2023 15:05:31 GMT

Did you know that accidental falls can occur regardless of age or physical capability? Last year, approximately 150,000 Canadians visited the hospital due to a fall! While preventing every fall might be impossible, taking time to address potential fall hazards in our homes, increasing our knowledge about fall prevention, and sharing this knowledge with loved ones can significantly reduce the risks.

While a fall can set anyone back, as we age, our bones and bodies become more fragile. Falls during the later stages of life can profoundly alter a person's quality of life and ability to complete (ADLs) Activities for Daily Living. The consequences of such incidents extend beyond the immediate physical challenges; they can also take an emotional toll.

The good news, however, is that there are effective strategies for fall prevention and specialized services available to aid individuals in maintaining their independence and recovering from injuries. In this blog, we'll delve into the significance of fall prevention, the services tailored for prevention and those with limitations, and the journey toward recovery.

The Gravity of Falls

A fall can range in severity, from minor bruises to more severe outcomes like fractures or broken bones. These incidents can have long recovery periods that reduce mobility and disrupt an individual's regular routines. However, the impacts extend beyond the physical domain. The fear of falling can cast a shadow over one's behavior, curtailing physical activities and triggering a sense of isolation. This amalgamation of effects ultimately leaves a significant imprint on an individual's overall health and quality of life.

Since the healing process tends to prolong with age, the duration of these physical and mental consequences can be substantially extended. After experiencing a fall, elders often encounter a substantial loss of control over their lives due to a confluence of factors. Several key factors include:

Physical Limitations: Falls can alter the way our bodies move and interact with the world during our daily routines.
Fear: Once a fall occurs, the likelihood of subsequent falls increases significantly. Studies indicate that those who have experienced a fall are twice as likely to fall again within a year.
Dependence: During recovery, elders may require assistance for daily tasks they were once capable of performing independently, whether through professional care or the support of family caregivers.
Diminished Confidence: Falling exposes intense vulnerability. Whether diminished spirits arise from recognizing personal limitations or fearing becoming a burden, this lack of confidence can weigh heavily on the mind.

Addressing these factors comprehensively is vital to not only preventing falls but also aiding in the recovery and empowerment of individuals who have experienced a fall. In the following sections, we will delve into practical strategies, specialized services, and emotional support mechanisms that contribute to effective fall prevention, rehabilitation, and the restoration of autonomy.

Addressing Fall Prevention

While falling is not entirely preventable, anyone can implement fall prevention tactics for themselves or a loved one. Examples may include:

Clearing Clutter: Removing cords, wires, shoes, or any other obstacles from walkways is a simple but effective way to reduce the chances of a fall.
Improved Lighting: Whether you are walking to the washroom in the middle of the night or putting out the garbage in the evening, low-light environments make it more difficult to navigate the world around us.
Medication Management: Consult your trusted healthcare provider to review medications, as some may cause nausea or dizziness.
Regular Check-Ups: Do you know an elder or loved one who lives alone? Checking in on them regularly can be crucial in helping someone if they do fall and cannot contact help.
Vision Checks: When was the last time you had an eyesight exam? Over the course of our lives, our capabilities change. Vision is one of these capabilities, an eye exam is a great way to have a professional tell you if your vision has changed over time.

By following these tips and making the necessary adjustments to their living spaces and routines, seniors may reduce the risk of falls and create a safer environment that supports their well-being and independence.

When Do I Seek Professional Support?

Perhaps you have noticed that you occasionally feel dizzy during your morning walk or would just like to have peace of mind knowing help is here for you.

A PSW (Personal Support Worker) is trained to recognize potential fall hazards and implement techniques to help mitigate the chances of a fall. Collaborating with a PSW can empower seniors to maintain their independence while receiving professional support that aligns with their specific needs. With their expertise in fall prevention strategies, personalized care plans, and compassionate approaches, PSWs contribute significantly to enhancing the overall well-being of seniors and individuals with limitations or disabilities. By working together, seniors and PSWs can create a safe and supportive environment that fosters a higher quality of life and a greater sense of security.

To learn more about PSW services here at Sandra’s Home Health Care, please call us at 289-213-3431, visit our website www.shhcniagara.com, or email us at contact@shhcniagara.com.

Considering Respite Care?

Thu, 10 Aug 2023 14:41:09 GMT

With nearly two decades of experience, Sandra's Home Health Care Inc. was established in 2005 with a strong commitment to compassionate care. We take immense pride in providing clients with dignified support services that enable them to remain in the comfort of their own homes for as long as they desire.

At our core, we prioritize the individual needs and preferences of our clients. We guarantee that our team of certified PSWs (Personal Support Workers) is equipped with the essential skills and knowledge to cater to the personal, physical, mental, and emotional needs of your beloved family members.

Our comprehensive range of services includes:

Personal Care
Medication Assistance
Meal Preparation
Light Housekeeping
Companionship Care
Basic Medical Monitoring
Respite Care Service
Rehabilitation Support

What is Respite Care?

Respite Care Services provide a much-needed break to familial caregivers.

The term "family caregiver" encompasses individuals who provide care not only for their biological or immediate family members but also for their chosen family. This may include individuals within their community, neighbors, or close friends, as well as those within their religious congregation.

These services allow caregivers to rest, tend to personal needs, or engage in other activities while ensuring the well-being and safety of their loved ones. Respite services not only support and uplift family caregivers, but also enhance the overall well-being and quality of life for the individuals receiving care. It grants them the opportunity to experience new mental stimuli, interact with different caregivers or peers, and engage in activities beyond their usual routine.

What is Caregiver Burnout?

Caregiver burnout refers to a state of physical, mental, and emotional exhaustion experienced by individuals providing long-term care for a loved one. Anyone who has been the primary caregiver of an individual knows that the responsibilities can be demanding and stressful.

Respite services provide caregivers with the opportunity to unwind and regain balance in their personal lives, all the while ensuring that their loved ones receive the necessary care and support.

What factors to consider when planning your respite service:

Care recipient's needs: Take into account the specific care requirements of your loved one, such as medication reminders, personal care assistance, mobility support, dietary needs, and any other essential tasks.

Duration and frequency: Determine how often you need respite care and for how long. Consider whether you require occasional short breaks, regular scheduled breaks, or more extended periods of respite.

What times of day would you like respite coverage? What activities would you like to accomplish while your loved one is being cared for?

To learn more about respite care and our other services call us at 289-213-3431, visit our website www.shhcniagara.com, or email us at contact@shhcniagara.com

Activities for Daily Living

Thu, 10 Aug 2023 14:41:09 GMT

At Sandra's Home Health Care (SHHC), our commitment to providing comprehensive care means that we are fully equipped to support our clients at any stage of life or capacity through Activities for Daily Living (ADL). From the smallest assistance to more complex care needs, our compassionate team is dedicated to ensuring that each client receives personalized support to lead a fulfilling and dignified life within the comfort of their own home.

Whether we are supporting you by attending appointments together or performing regular hobbies, our certified team or PSWs (Personal Support Workers) and Care Experts possess the skills and capabilities to help you or your loved one thrive and continue to live meaningfully.

What are Activities for Daily Living?

Activities for Daily Living (ADLs) are essential tasks that we complete every day. These activities promote our physical, mental, and spiritual well-being and are fundamental for maintaining one's independence.

Did you know that there are two categories of ADLs? Basic ADLs and Instrumental ADLs.

Basic ADLs are related to personal hygiene, dressing, eating, mobility, and continence.

Instrumental ADLs encompass more complex tasks such as meal preparation, housekeeping, appointment attendance, medication management, and so on.

Activities for Daily Living (ADLs) are integral to our care philosophy. We firmly believe that these activities are essential for enhancing independence, maintaining functionality, and improving our clients' overall quality of life. Our approach to ADLs revolves around individuality, choice, and empowering our clients to participate actively in their daily routines.

What are examples of Basic Activities for Daily Living (ADLs)?

Personal Care Assistance

Personal Hygiene and Dressing Assistance

Our priority is to offer personal care assistance that respects the freedom of our clients to maintain their preferences. Whether it's skincare, nail care, or oral care, our compassionate caregivers ensure that these activities are carried out with dignity and sensitivity.

Incontinence Care

We recognize the significance of sensitivity and support when it comes to incontinence management. Our certified staff is well-equipped to provide reminders, encouragement, or full assistance as needed, all while maintaining the dignity and comfort of our clients.

Feeding Support

Our caregivers offer compassionate feeding assistance that goes beyond just meeting nutritional needs. We understand the importance of mealtime experiences and ensure that clients receive the necessary support to eat comfortably and with dignity.

Showering Assistance

Our certified staff will encourage independence and assist as needed while offering dignified bathing assistance.

What are examples of Instrumental Activites for Daily Living (IADLs)?

Meal Planning and Preparation

Proper nutrition and positive mealtime experiences promote healthy and balanced living. Our caregivers work closely with clients to understand their dietary preferences and restrictions, and they engage them in meal planning and preparation whenever possible.

Our staff will also assist with picking up groceries and/or prescriptions as needed. Inquire for more details!

Medication Management

Managing medications is a crucial aspect of Daily Living, especially for clients with complex medical needs. Make sure you or your loved one are receiving the medicine they need when they need it.

Mobility Movement and Physical Activities

Whether it's a leisurely daily walk in the park or engaging in indoor or outdoor physical activities, we prioritize your well-being and independence. You can have peace of mind knowing that our dedicated PSWs will be there to offer support whenever needed. Our caregivers are not just there to assist you; they will actively participate in activities alongside you, ensuring you have a companion. With our team by your side, you can embrace an active lifestyle and continue to pursue the activities you love with confidence and enthusiasm.

Cognitive Support and Mental Wellness

Our PSWs are trained and committed to providing specialized cognitive support that promotes better overall well-being and mental wellness. Meaningful conversations and activities are great ways to engage at all levels of capability. Did you know that daily engagement and activities can help prevent or slow the impacts of Alzheimer's and Dementia? Creating an environment that fosters mental agility and memory retention is top of mind at Sandra’s Home Health Care!

Postoperative Support / Injury Recovery

For home and extended hospital stays, home care through any recovery

The goal of post-operative and accident care is to maximize the patient's physical and mental health following surgery or an accident. It is a complex and ongoing procedure.

Medical supervision, wound care, medication administration, dietary guidance, education, and instructions for at-home care.

Our focus on Activities for Daily Living (ADLs) is centered around personalization. We firmly believe in empowering and supporting our clients to maintain their independence, enabling them to lead lives of greater value and fulfillment.

If you have questions or would like to learn more about ADLs and if they may be right for you or a loved one, please contact us below!